Policies

Privacy Policy

How Ayling Associates collects, uses, stores, and protects personal data when you interact with the website or contact the practice.

Privacy Policy

By interacting with this website, or otherwise contacting us, you consent to the processing of your personal data as described in this privacy notice.

Please get in touch if you have any questions regarding the use of your personal data and we will gladly assist you. You can contact us at info@aylingassociates.com.

Definitions

  • Personal data: any information relating to an identified or identifiable natural person.
  • Processing: any operation or set of operations which is performed on personal data or on sets of personal data.
  • Data subject: a natural person whose personal data is being processed.
  • We / us: Ayling Associates Ltd.

Data Protection Principles

We promise to observe the following data protection principles:

  • Our data processing activities have lawful grounds and we consider your rights before processing personal data.
  • Our processing activities fit the purpose for which personal data was gathered.
  • We only collect and process the minimum amount of personal data required for any purpose.
  • We do not store personal data for longer than necessary.
  • We do our best to ensure the accuracy, integrity, and confidentiality of the personal data we hold.

Your Rights

You have the following rights in relation to your personal data:

  • The right to be informed about the collection and use of your personal data.
  • The right of access to request a copy of the personal data and supplementary information we hold.
  • The right to rectification if your personal data is inaccurate or incomplete.
  • The right to erasure in certain circumstances, also known as the right to be forgotten.
  • The right to restrict processing in certain circumstances.
  • The right to data portability where applicable.
  • The right to object to processing, including direct marketing.
  • The right to withdraw consent where processing depends on consent.
  • The right to lodge a complaint with a supervisory authority such as the Information Commissioner’s Office in the UK.

Exercising Your Rights / Who to Contact

If at any time you would like to know what personally identifiable data has been collected about you, make changes to inaccurate data we hold, withdraw your consent to its use, ask us to delete your personal data, or exercise any other right under data protection law, please let us know by email at info@aylingassociates.com.

Personal Data We Collect

If you contact us by email, telephone, or any contact method on this website, we may collect personal data including your name, email address, telephone number, and any other information needed to respond to your enquiry or provide a service.

If you engage Ayling Associates Ltd to provide a service, we may also collect your correspondence address and related instruction details in order to carry out your instructions.

Like most websites, we also collect statistical information automatically through cookies and analytics tools. This may include your IP address, browser details, operating system, and browsing activity. We use this information to understand visits to our website and improve the website experience.

How We Use Your Personal Data

We use your personal data on legitimate grounds and, where relevant, with your consent in order to identify and interact with you and to fulfil obligations under contract.

On the grounds of entering into or fulfilling contractual obligations, we process personal data to communicate with you in relation to the services you have instructed us to provide.

On the grounds of legitimate interest, we may process personal data in order to administer and analyse our client base, improve the quality and availability of our services, and notify you of relevant improvements.

Who Has Access to Your Personal Data?

The directors and staff of Ayling Associates Ltd may have access to your personal data where required for the delivery of our services.

Our website, email, and hosting providers may process personal data on our behalf where necessary. These parties act as trusted processors and are required to maintain appropriate privacy and security standards.

We never sell, share, or rent your personal data unless required to do so by law or where we believe such action is necessary to comply with a legal process.

How We Store and Secure Your Data

We are committed to ensuring that your information is secure. We use secure browsing and communication protocols such as HTTPS and SSL/TLS and apply physical, electronic, and managerial procedures designed to safeguard the information we collect.

When you contact us, your personal data and message content may be collected and stored in encrypted form on secure systems for approximately one year. Devices and routes used to access such data are password protected.

No system can be guaranteed to be completely secure. If a data breach were to occur that affected your rights or interests, we would take appropriate steps to notify affected individuals and relevant authorities as required.

Cookies

A cookie is a small text file stored on your computer or device. Cookies help websites function correctly and can improve your experience on frequently visited pages.

We use cookies and analytics tools, including Google Analytics, to understand how visitors use our website. The information collected is used to compile reports and improve the website. Google also provides an opt-out tool at tools.google.com/dlpage/gaoptout.

You can remove cookies using your browser settings and can control some third-party cookies through privacy choice platforms. For general information about cookies, visit allaboutcookies.org.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy notice from time to time.

Contact

For privacy-related questions, email info@aylingassociates.com or visit the contact page.